Brain Excellence Labs (“BEL”, “we”, “our” or “us”) respects the privacy of students, parents, educators, school representatives, partners and other website visitors.
Scope of this policy
This policy applies to personal information submitted through brainexcellencelabs.com, including enquiry and feedback forms, and to information sent to the contact details displayed on the website. A school, institution or programme may provide an additional notice where its own process requires one.
Information we receive
Depending on the route you choose, we may receive your name, phone number, email address, city, organisation or school, state, area of interest and the message or feedback you provide. Our hosting and security systems may also process basic technical information such as browser type, device type, IP address, requested pages and timestamps.
Please do not submit passwords, financial account details, medical records or other information that is not needed for your enquiry.
How information is used
We use relevant information to respond to enquiries, discuss programme suitability and scope, prepare requested proposals, coordinate delivery, review feedback, keep the website secure and meet applicable legal or administrative requirements. We do not use a student’s information to make an automated decision about their future.
Students and children
Where an enquiry concerns a child, a parent, guardian or authorised school representative should provide only the information necessary to begin the conversation. Children should not submit personal information independently without appropriate adult involvement. Programme-specific information is handled in line with the agreed school or parent process.
Security
We use reasonable organisational and technical safeguards appropriate to the website and the information handled. No online transmission or storage method can be guaranteed to be completely secure, so please share only what is necessary.
Your choices and requests
You may ask BEL to provide information about, correct or delete personal information associated with your enquiry, subject to verification and any records we must retain. You may also ask us to stop non-essential follow-up communication.
Policy updates
We may update this policy when our website, services or legal responsibilities change. The date above shows the latest published version.
Contact BEL about privacy
Email brainexcellencelabs@gmail.com or support@brainexcellencelabs.com, call +91 95188 19364, or write to Brain Excellence Labs, T-452, 3rd floor, B Block, Ansal Corporate Plaza, Gurugram 122017.